WestWeigh Controls Limited, specialists in Belt Weighing and Control Systems

Technical Support

For technical support for the belt weigher – please fill in the Diagnostic Data Form for evaluation.

For any other support please contact support@westweigh.com

Click Here for Printable Version (for faxing)

Diagnostic Data Form

For Series 1000, 1001, CBC, CBC-M Integrators

In the event of a problem with your Belt Weigher please complete the following data and click sumit, or contact us by telephone. We can then analyse the data and advise what corrective measures to take. This support is offered FREE of CHARGE for the life of the equipment.

Your Name		Your Email
Your Company		Your Telephone

Setup System Screen (2)		Material Calibration Screeen (3.3)
Autotare		Weigh Span
Weight Filter		Percent Cal.
Speed Filter
Speed Input
Mains Freq.
Relay rate

Speed Calibration Screen (3.1)		Current Loop Calibration (3.4)
Cal. Duration		(if Current output option is used)
Belt Length		Scale Capacity
Pulses / Rev.		Current Range

Weight Calibration (3.2)		Display Screen (4)
Cal Duration		Rate Full Scale
Span Weight		Deadband Add.
Zero Cal
Span Cal
Weight on L/cell
When belt is stopped and no material is on the belt.

Hardware Test Display		Printer Setup Screen (5)
To access this screen go to MAIN MENU with RUN highlighted then press 9995. Record the following with the belt RUNNING and NO material on the belt.		(if printer / P.C. / RS232 etc. is used)
		Baud Rate
		Serial Mode
Ext. Pulse		Print mode
ADC Counts		EXT. Switch
Weight		Interval

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